In response to the COVID-2019 pandemic a number of internet providers have signed the FCC’s Keep America Connected Pledge. The companies pledge in the next 60 days to:
- Not terminate service to any residential or small business customers because they cannot pay their bills during the outbreak.
- Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic.
- Open their Wi-Fi hot-spots to any American who needs them.
Here is a list of what some companies who have signed the pledge are doing to help people stay connected to the internet. Click the links for more information.
- AT&T offers open hot-spots, unlimited data for existing customers, and free internet for 60 days for low income households through Access (this service costs $10/month plus tax after the first 60 days), and free installations.
- CenturyLink offers unlimited data for current customers and no disconnects or late fees.
- Charter offers free broadband and WiFi access for 60 Days for new K-12 and college student households and will waive instillation fees.
- Comcast offers free WiFi for 2 months to low income households through their Internet Essentials service, unlimited data for current customers, and no disconnects or late fees.
- Sprint provides unlimited data to existing customers on select metered data plans, allows 20 GB of free mobile hot-spot data to customers who have hot-spot capable phones and plans, and offers waived fees for certain international calls. Additional options are available for Boost Mobile customers.
- T-Mobile provides unlimited data to existing customers on select metered data plans, allows 20 GB (10GB/month) of free mobile hot-spot data to customers who have hot-spot capable phones and plans, and offers waived fees for certain international calls. Additional options available through Metro.
- Verizon is waiving late fees, upgrade fees, and activation fees on new lines; offering free international calls to certain countries; and unlimited domestic calls through April 30.
- Xfinity offers free hot-spots to the public.