While the Kirkwood campus is closed, please know that the Kirkwood librarians are still here to help you (online) with your research and citation questions. We realize that this is a stressful time for students, so we hope you will reach out to us with your questions. Any and all questions are always welcome.
Until the campus reopens, these are the library services available to you:
- Chat with a Librarian – You will find the icon for this on the library’s homepage at www.kirkwood.edu/library, right next to our catalog search box. Also, if you explore our library pages, and linger for a little while, a pop up will appear asking if you would like to chat now. This is the best and quickest way to get help from a librarian. Chat services are available from 8 a.m. to 9 p.m. Monday through Thursday and 8 a.m. to 5 p.m. on Friday. Our chat feature allows you to attach and send a document to a librarian and we are even able to share our desktop with you while answering questions. After hours, you can still click on the Chat icon and you will be brought to the library’s Frequently Asked Questions (FAQ) page. An email form is available on the left side of this page if you don’t find the answer you are looking for.
- Email a librarian – This feature is best used when Chat is unavailable. The library’s email address is email@example.com
- Call the library reference desk at 319-398-5697 for Cedar Rapids or 319-887-3612 for Iowa City. Please leave a voicemail and a librarian will respond during the hours we are online.
- Zoom with a librarian – Call, email, or use the chat function to schedule a time to consult with a librarian one on one using this service.
Of course, while the campus is closed, there are a few services we are, unfortunately, not able to provide. These include access to print books and journals, campus printing and computer and Internet access. However, the library has many e-books, online articles and videos for you to use and the number is increasing as many database vendors open up their resources for free during the pandemic. (Please note that Interlibrary loan is still available for electronic articles and e-book chapters only, but may be a little slower than usual.)
So while classes will remain online through the spring semester, your Kirkwood librarians will be here to help you though, just as we always are. AND we look forward to the day we can open our doors and welcome you into the library once again.